Privacy Policy

Effective Date: September 21, 2024

Introduction

Shopx.lk (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website, shopx.lk.

Information We Collect

We may collect the following types of personal information from you:

Information you provide: This includes information you voluntarily provide, such as your name, email address, phone number, shipping address, billing address, and payment information when you place an order or create an account on our Website.
Information collected automatically: We may automatically collect certain information about your device and your interactions with our Website, including your IP address, browser type, operating system, referring URL, and pages visited.
How We Use Your Information

We may use your personal information for the following purposes:

To process your orders: We use your information to process and fulfill your orders, including shipping and billing.
To create an account: If you create an account on our Website, we use your information to manage your account and provide you with personalized services.
To communicate with you: We may use your contact information to communicate with you about your orders, customer service inquiries, or marketing promotions.
To improve our Website: We may use your information to analyze how our Website is used and to make improvements.
To comply with legal requirements: We may use your information to comply with applicable laws and regulations.
Disclosure of Your Information

We may share your personal information with:

Third-party service providers: We may share your information with third-party service providers who help us operate our Website and business, such as payment processors, shipping carriers, and marketing agencies.
Legal authorities: We may disclose your information to law enforcement or other government authorities as required by law.
Your Rights

You may have certain rights regarding your personal information, including the right to:

Access: Request access to your personal information.
Rectification: Request correction of any inaccurate personal information.
Erasure: Request deletion of your personal information.
Restriction: Request restriction of processing of your personal information.
Object: Object to processing of your personal information.
Portability: Request transfer of your personal information to another controller.
To exercise your rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our Website. You can manage your cookie preferences through your browser settings.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

If you have any questions about this Privacy Policy or our practices, please contact us at:

Shopx
hi@shopx.lk
077 758 2416

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting a notice on our Website or by contacting you directly.